Can you help us improve? To ensure the PC fully shuts down, select the power button on the sign-in screen or on the Start menu and select Shut down. If you get an error when trying to update, see Fix Windows Update issues. Best Windows 10 tips and tricks for power users How to speed up Windows 10 How to get help in Windows
 
 

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Open Control Panel and then run Windows Update and ensure that the PC is fully up to date. If updates fail, run the Windows Update Troubleshooter (see below. When the latest Windows update is ready for your device, it will be available to download from the Windows Update page in Settings. Provides information about the Windows 10 Education and Windows 10 Pro Education through the Volume Licensing Service Center, available at a later date.